About Us

About Us – Meet our team!

Below, you will find brief backgrounds of the folks who are behind this resourceful site. We believe that Sprinter owners can sometimes be left in the dark when it comes to their van; but don’t worry, we will be that guiding light for you.

Justin C.

Hello valuable customers, my name is Justin and thank you for choosing Sprinter Tech Direct. I am dedicated to assisting you with questions, comments and concerns about your Sprinter. Here are my credentials:

  • Employed with various Mercedes Benz dealers since 2014
  • Kick-started career as Sprinter Apprentice at MB of Catonsville in Maryland in 2014
  • A year after my apprenticeship, I was promoted to Line Tech in MD solely focused on Sprinters
  • Three years later, I was promoted to Sprinter Team Lead
  • Maintained high level of customer satisfaction & strict fix first visit mentality
  • Currently, Sprinter Team Lead for MB Van Center Maple Shade in NJ
  • First shop personnel & assisted in shop opening
  • I possess a wide variety of certificates from MB
  • Including: diagnostic & electrical classes, vehicle systems
  • 2020: One of 8 out of 147 nominated for diagnostic challenge on Sprinters in Las Vegas (unable to compete due to COVID)
  • 2023: 42 out of 292 Shop Foreman/Diagnostic Techs
  • Manages YouTube content

 

Emily C.

Greetings loyal customers! My name is Emily and we appreciate you visiting our site. Below, you will find information about my credentials and involvement with Sprinter Tech Direct:

  • Manage website content
  • Editing pages
  • Writing content including descriptions
  • Keeping feed up to date and relevant
  • Oversees social media content
  • Soon-to-be graduate with Bachelor’s degree in Creative Writing & Communications
  • Accumulating Sprinter knowledge from Justin

Thank you for choosing Sprinter Tech Direct for all of your Sprinter needs. We hope to continue to make Sprinter knowledge easy for you.

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